Refund policy

Eligibility

We accept returns and exchanges within 30 days of delivery. Items must be unused, unwashed, and in their original condition, with all tags attached.

Non-Returnable Items

For hygiene reasons, certain items such as underwear, swimwear, and final sale items cannot be returned or exchanged.

How to Make a Return

To initiate a return, please contact our customer service team with your order number and details. We will provide instructions and a return shipping address.

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Refunds

Once we receive and inspect your return, we will process your refund to the original payment method. Please allow 5–10 business days for the refund to appear.

Exchanges

If you would like to exchange an item for a different size or color, please contact us. Exchanges are subject to product availability.